Dockless e-bikes engagement

What do you think?

Help shape the future of dockless e-bikes in Waltham Forest

We're exploring how dockless e-bikes could work in Waltham Forest. Before deciding what happens next, we want to hear from people who live, work and travel in the borough. Whether you would use dockless e-bikes or not, your local knowledge will help shape the future of dockless e-bikes in Waltham Forest and identify issues that need to be addressed. That's why we're asking for your views.

Tell us:

  • Where you’d like to see dockless e-bike parking bays

  • Places you’d like to travel using dockless e-bikes

  • Locations that need careful consideration or where you don’t want to see dockless e-bike parking bays

  • What’s important to you


What is a dockless e-bike?

A dockless e-bike is a shared electric bike that can be hired using an operator's mobile app. Unlike traditional cycle hire schemes, such as TfL’s Santander Cycles, dockless e-bikes do not need to be returned to a docking station. In many London boroughs, riders must leave dockless e-bikes in marked parking bays at the end of their journey.


Why is the council exploring a scheme?

Dockless e-bikes could help people:

  • Make short journeys without using a car

  • Travel to stations and bus routes

  • Reach town centres more easily

  • Travel to neighbouring boroughs

  • Try cycling without owning a bike


We also know residents have concerns about:

  • Dockless e-bikes blocking pavements

  • Poor parking

  • Too many dockless e-bikes in one place

  • Slow action when problems are reported


Learning about these concerns now will help us understand how any future scheme could work best for Waltham Forest.


Have your say

We want your views to help shape the future of dockless e-bikes in Waltham Forest. Please complete our survey by Sunday 8 November 2026.

If you need the survey in another format, such as large print or a paper copy, please contact us.


Help us identify locations across the borough

As part of our planning, we're looking for local knowledge to help identify locations where dockless e-bike parking bays could work well and places that may need particular care.

Using the survey or map, let us know:

  • Places you’d like to travel to using dockless e-bikes

  • Locations where parking bays could work well

  • Areas that need careful consideration because of accessibility, safety or other local issues


How to use the map

The map allows users to place different types of pins and there is no limit to the number of pins you can add. Your feedback will help inform where parking bays may be needed, where potential issues could arise, and what should be considered as proposals are developed. This information will help us decide where parking bays could go and how a dockless e-bike scheme might work.


Pin A: Parking near my home

Tell us where you would like a bay close to your home.


Pin B: Somewhere I would visit

Tell us where you think parking bays could support local journeys and be easy to use. For example, near:

  • Stations

  • Town centres

  • High streets

  • Workplaces

  • Colleges

  • Parks

  • Leisure centres

  • Housing estates

  • Routes to neighbouring boroughs


Pin C: Places that need careful consideration

This could include locations with:

  • Busy pedestrian routes

  • School entrances

  • Loading or servicing requirements

  • Important access routes

  • Safety or accessibility concerns


Local events

We're also attending local events where you can find out more and share your views. Details of upcoming events will be published soon.


How will your feedback be used?

Your suggestions will help shape the future of dockless e-bikes in Waltham Forest. A suggestion does not mean a parking bay will be installed. We will review all feedback alongside technical assessments, accessibility considerations and transport data before developing any proposals further.

Your feedback will be considered alongside:

  • Travel and journey data

  • Public transport links

  • Cycle routes

  • Local destinations

  • Neighbouring borough schemes

  • Parking restrictions

  • Accessibility needs

  • Road safety assessments


We're exploring a scheme with:

  • Designated parking bays on the road

  • A phased rollout

  • Limits on the number of dockless e-bikes

  • Clear rules for operators

  • Strong protection for walking routes and accessibility


No decisions have been made about:

  • Which operators would run the scheme

  • How many dockless e-bikes there would be

  • Where the scheme would start

  • When it could launch


Contact us

  • Email: cycling@walthamforest.gov.uk

  • Write to: Sustainable Transport Team Waltham Forest Team

  • Low Hall Depot, Argall Avenue

  • Leyton, London, E10 7AS

  • Call: 020 8496 3000 to speak to Waltham Forest’s contact resolution centre


What do you think?

Help shape the future of dockless e-bikes in Waltham Forest

We're exploring how dockless e-bikes could work in Waltham Forest. Before deciding what happens next, we want to hear from people who live, work and travel in the borough. Whether you would use dockless e-bikes or not, your local knowledge will help shape the future of dockless e-bikes in Waltham Forest and identify issues that need to be addressed. That's why we're asking for your views.

Tell us:

  • Where you’d like to see dockless e-bike parking bays

  • Places you’d like to travel using dockless e-bikes

  • Locations that need careful consideration or where you don’t want to see dockless e-bike parking bays

  • What’s important to you


What is a dockless e-bike?

A dockless e-bike is a shared electric bike that can be hired using an operator's mobile app. Unlike traditional cycle hire schemes, such as TfL’s Santander Cycles, dockless e-bikes do not need to be returned to a docking station. In many London boroughs, riders must leave dockless e-bikes in marked parking bays at the end of their journey.


Why is the council exploring a scheme?

Dockless e-bikes could help people:

  • Make short journeys without using a car

  • Travel to stations and bus routes

  • Reach town centres more easily

  • Travel to neighbouring boroughs

  • Try cycling without owning a bike


We also know residents have concerns about:

  • Dockless e-bikes blocking pavements

  • Poor parking

  • Too many dockless e-bikes in one place

  • Slow action when problems are reported


Learning about these concerns now will help us understand how any future scheme could work best for Waltham Forest.


Have your say

We want your views to help shape the future of dockless e-bikes in Waltham Forest. Please complete our survey by Sunday 8 November 2026.

If you need the survey in another format, such as large print or a paper copy, please contact us.


Help us identify locations across the borough

As part of our planning, we're looking for local knowledge to help identify locations where dockless e-bike parking bays could work well and places that may need particular care.

Using the survey or map, let us know:

  • Places you’d like to travel to using dockless e-bikes

  • Locations where parking bays could work well

  • Areas that need careful consideration because of accessibility, safety or other local issues


How to use the map

The map allows users to place different types of pins and there is no limit to the number of pins you can add. Your feedback will help inform where parking bays may be needed, where potential issues could arise, and what should be considered as proposals are developed. This information will help us decide where parking bays could go and how a dockless e-bike scheme might work.


Pin A: Parking near my home

Tell us where you would like a bay close to your home.


Pin B: Somewhere I would visit

Tell us where you think parking bays could support local journeys and be easy to use. For example, near:

  • Stations

  • Town centres

  • High streets

  • Workplaces

  • Colleges

  • Parks

  • Leisure centres

  • Housing estates

  • Routes to neighbouring boroughs


Pin C: Places that need careful consideration

This could include locations with:

  • Busy pedestrian routes

  • School entrances

  • Loading or servicing requirements

  • Important access routes

  • Safety or accessibility concerns


Local events

We're also attending local events where you can find out more and share your views. Details of upcoming events will be published soon.


How will your feedback be used?

Your suggestions will help shape the future of dockless e-bikes in Waltham Forest. A suggestion does not mean a parking bay will be installed. We will review all feedback alongside technical assessments, accessibility considerations and transport data before developing any proposals further.

Your feedback will be considered alongside:

  • Travel and journey data

  • Public transport links

  • Cycle routes

  • Local destinations

  • Neighbouring borough schemes

  • Parking restrictions

  • Accessibility needs

  • Road safety assessments


We're exploring a scheme with:

  • Designated parking bays on the road

  • A phased rollout

  • Limits on the number of dockless e-bikes

  • Clear rules for operators

  • Strong protection for walking routes and accessibility


No decisions have been made about:

  • Which operators would run the scheme

  • How many dockless e-bikes there would be

  • Where the scheme would start

  • When it could launch


Contact us

  • Email: cycling@walthamforest.gov.uk

  • Write to: Sustainable Transport Team Waltham Forest Team

  • Low Hall Depot, Argall Avenue

  • Leyton, London, E10 7AS

  • Call: 020 8496 3000 to speak to Waltham Forest’s contact resolution centre