Housing Service: Mandatory Occurrence Reporting (MOR) Policy

Consultation has concluded

Consultation has concluded
Thank you for your feedback. The consultation for this policy has now closed.

Overview
This consultation is for Waltham Forest residents, especially those living in council-owned or managed high-rise buildings.

We are seeking your feedback on our proposed draft Mandatory Occurrence Reporting (MOR) Policy. This policy explains how we will identify and report serious building safety issues to the national Building Safety Regulator, as required by law under the Building Safety Act 2022.

The policy focuses on:

  • Keeping residents safe in high-rise buildings
  • Making sure serious safety risks are reported quickly and dealt with
  • Working with residents to share information and updates
  • Meeting legal requirements and improving accountability

What is Mandatory Occurrence Reporting?
Mandatory Occurrence Reporting is a legal process for reporting serious building safety problems that could cause:

  • Death or serious injury to multiple people
  • Major damage to the building

Examples include:

  • Fire spreading or something that could lead to it
  • Collapse of part or all of the building
  • Defective building work or structural failure
  • Failure of key fire safety systems (e.g., fire doors, smoke detectors)

This policy sets out how we will:

  • Spot and report these issues quickly
  • Keep residents informed about what’s happening
  • Work with the Building Safety Regulator to make sure risks are managed

Before completing the survey, please read the draft Mandatory Occurrence Reporting (MOR) Policy.

For more information, please visit:

Consultation period
Resident consultation took place between Thursday 6 November 2025 and Thursday 4 December 2025.

Consultation has concluded
Thank you for your feedback. The consultation for this policy has now closed.

Overview
This consultation is for Waltham Forest residents, especially those living in council-owned or managed high-rise buildings.

We are seeking your feedback on our proposed draft Mandatory Occurrence Reporting (MOR) Policy. This policy explains how we will identify and report serious building safety issues to the national Building Safety Regulator, as required by law under the Building Safety Act 2022.

The policy focuses on:

  • Keeping residents safe in high-rise buildings
  • Making sure serious safety risks are reported quickly and dealt with
  • Working with residents to share information and updates
  • Meeting legal requirements and improving accountability

What is Mandatory Occurrence Reporting?
Mandatory Occurrence Reporting is a legal process for reporting serious building safety problems that could cause:

  • Death or serious injury to multiple people
  • Major damage to the building

Examples include:

  • Fire spreading or something that could lead to it
  • Collapse of part or all of the building
  • Defective building work or structural failure
  • Failure of key fire safety systems (e.g., fire doors, smoke detectors)

This policy sets out how we will:

  • Spot and report these issues quickly
  • Keep residents informed about what’s happening
  • Work with the Building Safety Regulator to make sure risks are managed

Before completing the survey, please read the draft Mandatory Occurrence Reporting (MOR) Policy.

For more information, please visit:

Consultation period
Resident consultation took place between Thursday 6 November 2025 and Thursday 4 December 2025.