FAQs

Let’s Talk is an engagement programme to find out what improvement residents want to see in their local area. We will: 

• Have open conversations with residents to understand what practical improvements they want in their area 
• Support Councillors to play a greater role in engaging residents on improvements and the 15-MN programme 
• Use the conversations as a pilot for engaging differently through a 15-MN approach 

Conversations will bring the new 15-minute neighbourhood approach to life, and to understand the improvements that residents would like to see to support the vision through a mixture of engagement at flagship events, online engagement and Cllr-led conversations.

15-Minute Neighbourhoods are places where people can easily reach most, if not all, of the facilities, experiences and activities they need daily, within a short walk, wheel, or cycle from home. We believe 15-Minute Neighbourhoods will lead to healthier, happier and fairer communities. 

Local people know their neighbourhoods best and we want everyone to have more of a say over the places in which they live and the services they use. Over the last year, we have spoken with thousands of residents from across the borough, listening to and understanding diverse experiences, and exploring people’s desires for 15-Minute Neighbourhoods. Read the report on the research and engagement to develop 15-Minute Neighbourhoods in Waltham Forest.

A physical improvement is a change or addition to the public realm. 

For example, this might be installing a mirror to improve safety at a junction, an art mural on a high street, fixing broken things in a community space, a pocket park on a street, more bike hangars to support active travel, or re-developing a walkway to support accessibility.

Your local Ward Councillors will decide on the improvements that happen in your ward.

The deadline is Monday 11th September at 5pm. 

Each ward will receive a portion of funding from the North london Waste Authority proportionate to the number of Councillors that represent the ward. For a 3-Cllr ward, £20,000 will be available for the improvement projects that are decided by ward Councillors. For a 2-Cllr ward, £13,333 will be available. 

If you would like to report an issue directly to the relevant Council service, then please use the links below:

• Report a missed bin(External link)
• Report a fly tip(External link)
• Street Cleaning(External link)
• Report a concern about a vulnerable adult(External link)
• Homelessness(External link)
• Critical emergency housing repairs(External link)
• Information on parking(External link)
• Report a highways issue(External link)
• Report a tree problem(External link)
• Information on council tax(External link)
• Information on housing benefit(External link)

Emergency Numbers:

Homelessness - 020 8496 3000

Suicide Prevention (NELFT) - 0800 995 1000

Dangerous Structure - 020 8496 3000

Flooding (Thames Water) - 0800 316 980

We are working hard to make our streets safer and are working in partnership with the local police teams on our Safe Streets programme. You can read more about this on our website.