5.1 Council retrofit company: Kanopiworks
Kanopiworks is Waltham Forest Council’s own retrofit company, as part of the Waltham Forest Servicestore.
Kanopiworks provide a range of retrofit services, including:
- Fitting internal insulation.
- Solar PV systems, including battery storage.
- Heating upgrades, including boiler upgrades and air source heat pumps.
- Smart home controls, including heating controls, smart controls and radiator thermostats.
If you are thinking of making retrofit upgrades to your home or want to learn more, get in touch with Servicestore for free advice. Contact details can be found here.
Servicestore offer a range of additional services for Waltham Forest residents, including:
- General repair and maintenance.
- Renovations.
- Gardening and Landscaping.
- Property clearance.
For more information visit the Waltham Forest Servicestore website.
5.2 Thermal imaging
A thermal imaging camera helps to visualise heat retention and heat loss in your home. This can help you to identify priority areas for insulation and draught proofing. In thermal images warmer colours typically indicate warm elements, showing where heat is being lost to the outside, and cooler colours indicate cool elements.
Thermal imaging cameras work better during the winter or at night, when the difference between inside and outside temperatures is highest. These cameras can be rented for domestic use. Thermal imaging cameras can be loaned from Waltham Forest Libraries and the Library of Things.
5.3 Further guidance
Energy advice
Waltham Forest residents can get tailored energy advice through Homewise, a tool created by the Energy Saving Trust.
Retrofit information
For further guidance on improving the energy efficiency of your home, see here on our website. To learn about our Waltham Forest Council’s Climate Action Plan, see here.
Funding
Up-to-date information on retrofit grants and funding can be found on the Centre for Sustainable Energy website.
5.4 Grants and Funding
Support is available from charities and government schemes for residents who want to undertake retrofit measures. This page details grants and funding currently available, correct at the time of writing (January 2026).
| Ofgem |
| Ofgem is Great Britain’s independent energy regulator, which helps residents by providing: - Government schemes and benefits.
- Grants and services from energy suppliers.
- Grants from charities.
- Home energy checks.
You can check if you are eligible for Ofgem’s services by visiting the Ofgem website.
|
| HEET Project |
| Residents who are aged over 60, have a long-term illness or disability or live on a low income may be eligible for support from HEET Project. HEET work with the community, offering support services such as: - Phone calls with residents to discuss their situation, give advice over the phone and arrange a home visit.
- Home visits to carry out a survey, identifying possible energy efficiency improvements and advising on energy saving.
- Help with installing small measures. This is includes draught proofing, LED lighting and radiator panels.
- Help with installing more significant measures, including wall insulation, loft insulation, floor insulation, heating and repairs.
For further information on HEET Project see here.
|
| SHINE London |
| SHINE London offers a dedicated helpline and affordable warmth interventions. They ensure households get the help they need to reduce utility bills, tackle energy debt, and ultimately stay well and warm. SHINE offers a service called the Energy Doctor, which involves home visits to help people with installing energy saving measures, reviewing bills, liaising with suppliers, providing a heating-controls check and identifying grant eligibility. In addition to this, SHINE offer: - Telephone support for energy and bills advice.
- Electricity and water discounts.
- Energy supplier comparisons.
- Priority service registration.
- Grants.
For further information on eligibility and contact details for SHINE London see here.
|
| Boiler Upgrade Scheme (BUS) |
| Residents with heating systems that use oil, gas or electricity may be eligible for the Boiler Upgrade Scheme (BUS). There is no income criteria, and the scheme can provide: - £7,500 towards an air source heat pump.
- £7,500 towards a ground source heat pump (including water source heat pumps and those on shared ground loops).
- £5,000 towards a biomass boiler.
For further information on the Boiler Upgrade Scheme, see here.
|
| Warmer Homes Grant |
| The Mayor of London’s Warmer Homes programme provides free heating, insulation, and ventilation improvements for Londoners on lower incomes. The grant supports those who own their own homes or rent privately by providing grants of between £5,000 and £25,000 to eligible low-income homeowners and private tenants. Funding amounts depend on your existing energy efficiency rating, your tenure, and your current fuel type, for example gas, electricity, oil, or LPG. Several options are available for applicants that qualify for the programme, including heat pumps and insulation for walls, lofts and floors. The programme can also provide heating system improvements or repairs, draught proofing and solar energy installations. For further information on eligibility and applications for the Warmer Homes Grant see here.
|
Other government grants and discounts
|
| Some residents on lower incomes are eligible for a one-off Winter Fuel Payment to help with paying fuel bills. For more information on the Winter Fuel Payment see here. Some residents may be eligible for a Council Tax Reduction, which can help with paying winter fuel bills. To check if you are eligible, check here. Residents who are eligible for the Warm Home Discount Scheme will automatically get a £150 discount off their electricity bill. For more information, see here. |
5.1 Council retrofit company: Kanopiworks
Kanopiworks is Waltham Forest Council’s own retrofit company, as part of the Waltham Forest Servicestore.
Kanopiworks provide a range of retrofit services, including:
- Fitting internal insulation.
- Solar PV systems, including battery storage.
- Heating upgrades, including boiler upgrades and air source heat pumps.
- Smart home controls, including heating controls, smart controls and radiator thermostats.
If you are thinking of making retrofit upgrades to your home or want to learn more, get in touch with Servicestore for free advice. Contact details can be found here.
Servicestore offer a range of additional services for Waltham Forest residents, including:
- General repair and maintenance.
- Renovations.
- Gardening and Landscaping.
- Property clearance.
For more information visit the Waltham Forest Servicestore website.
5.2 Thermal imaging
A thermal imaging camera helps to visualise heat retention and heat loss in your home. This can help you to identify priority areas for insulation and draught proofing. In thermal images warmer colours typically indicate warm elements, showing where heat is being lost to the outside, and cooler colours indicate cool elements.
Thermal imaging cameras work better during the winter or at night, when the difference between inside and outside temperatures is highest. These cameras can be rented for domestic use. Thermal imaging cameras can be loaned from Waltham Forest Libraries and the Library of Things.
5.3 Further guidance
Energy advice
Waltham Forest residents can get tailored energy advice through Homewise, a tool created by the Energy Saving Trust.
Retrofit information
For further guidance on improving the energy efficiency of your home, see here on our website. To learn about our Waltham Forest Council’s Climate Action Plan, see here.
Funding
Up-to-date information on retrofit grants and funding can be found on the Centre for Sustainable Energy website.
5.4 Grants and Funding
Support is available from charities and government schemes for residents who want to undertake retrofit measures. This page details grants and funding currently available, correct at the time of writing (January 2026).
| Ofgem |
| Ofgem is Great Britain’s independent energy regulator, which helps residents by providing: - Government schemes and benefits.
- Grants and services from energy suppliers.
- Grants from charities.
- Home energy checks.
You can check if you are eligible for Ofgem’s services by visiting the Ofgem website.
|
| HEET Project |
| Residents who are aged over 60, have a long-term illness or disability or live on a low income may be eligible for support from HEET Project. HEET work with the community, offering support services such as: - Phone calls with residents to discuss their situation, give advice over the phone and arrange a home visit.
- Home visits to carry out a survey, identifying possible energy efficiency improvements and advising on energy saving.
- Help with installing small measures. This is includes draught proofing, LED lighting and radiator panels.
- Help with installing more significant measures, including wall insulation, loft insulation, floor insulation, heating and repairs.
For further information on HEET Project see here.
|
| SHINE London |
| SHINE London offers a dedicated helpline and affordable warmth interventions. They ensure households get the help they need to reduce utility bills, tackle energy debt, and ultimately stay well and warm. SHINE offers a service called the Energy Doctor, which involves home visits to help people with installing energy saving measures, reviewing bills, liaising with suppliers, providing a heating-controls check and identifying grant eligibility. In addition to this, SHINE offer: - Telephone support for energy and bills advice.
- Electricity and water discounts.
- Energy supplier comparisons.
- Priority service registration.
- Grants.
For further information on eligibility and contact details for SHINE London see here.
|
| Boiler Upgrade Scheme (BUS) |
| Residents with heating systems that use oil, gas or electricity may be eligible for the Boiler Upgrade Scheme (BUS). There is no income criteria, and the scheme can provide: - £7,500 towards an air source heat pump.
- £7,500 towards a ground source heat pump (including water source heat pumps and those on shared ground loops).
- £5,000 towards a biomass boiler.
For further information on the Boiler Upgrade Scheme, see here.
|
| Warmer Homes Grant |
| The Mayor of London’s Warmer Homes programme provides free heating, insulation, and ventilation improvements for Londoners on lower incomes. The grant supports those who own their own homes or rent privately by providing grants of between £5,000 and £25,000 to eligible low-income homeowners and private tenants. Funding amounts depend on your existing energy efficiency rating, your tenure, and your current fuel type, for example gas, electricity, oil, or LPG. Several options are available for applicants that qualify for the programme, including heat pumps and insulation for walls, lofts and floors. The programme can also provide heating system improvements or repairs, draught proofing and solar energy installations. For further information on eligibility and applications for the Warmer Homes Grant see here.
|
Other government grants and discounts
|
| Some residents on lower incomes are eligible for a one-off Winter Fuel Payment to help with paying fuel bills. For more information on the Winter Fuel Payment see here. Some residents may be eligible for a Council Tax Reduction, which can help with paying winter fuel bills. To check if you are eligible, check here. Residents who are eligible for the Warm Home Discount Scheme will automatically get a £150 discount off their electricity bill. For more information, see here. |