Housing Service: CCTV Policy

Overview

This consultation is for Waltham Forest residents, particularly those living in council-owned or managed housing.

We are seeking your feedback on the proposed Housing CCTV Policy, which aims to ensure that the use of CCTV in council-owned or managed housing supports the safety, privacy, and wellbeing of residents.

The Housing CCTV Policy outlines:

  • How and where CCTV is used in council-owned or managed housing estates.

  • The purposes for which the CCTV footage may be collected and used.

  • How residents’ privacy is protected and how concerns are addressed.

What is CCTV and why is it used?

Closed-Circuit Television (CCTV) is used to monitor communal areas such as entrances, corridors, and car parks to help deter crime, support investigations, and improve safety for residents. The Housing CCTV Policy ensures that cameras are used responsibly, with clear guidelines on data protection and resident rights.

For example: A resident reports repeated vandalism in a shared communal entrance in a council-managed building. CCTV footage can help identify the perpetrators and support action, while ensuring that residents’ privacy is respected.

Before completing the survey, please read the draft CCTV Policy.


Overview

This consultation is for Waltham Forest residents, particularly those living in council-owned or managed housing.

We are seeking your feedback on the proposed Housing CCTV Policy, which aims to ensure that the use of CCTV in council-owned or managed housing supports the safety, privacy, and wellbeing of residents.

The Housing CCTV Policy outlines:

  • How and where CCTV is used in council-owned or managed housing estates.

  • The purposes for which the CCTV footage may be collected and used.

  • How residents’ privacy is protected and how concerns are addressed.

What is CCTV and why is it used?

Closed-Circuit Television (CCTV) is used to monitor communal areas such as entrances, corridors, and car parks to help deter crime, support investigations, and improve safety for residents. The Housing CCTV Policy ensures that cameras are used responsibly, with clear guidelines on data protection and resident rights.

For example: A resident reports repeated vandalism in a shared communal entrance in a council-managed building. CCTV footage can help identify the perpetrators and support action, while ensuring that residents’ privacy is respected.

Before completing the survey, please read the draft CCTV Policy.


  • Housing Service: CCTV policy

    Why are we seeking your views? 

    This consultation aims to understand how the Housing CCTV Policy affects residents, particularly those in council-owned or managed homes. We would like to hear your thoughts on whether the policy is clear, meets your expectations, and if there are areas for improvement. Your feedback will help ensure that the policy is effective, fair, and aligned with community needs. 

    What do we hope to achieve? 

    Through this consultation, we aim to: 

    • Ensure the Housing CCTV Policy reflects the concerns and needs of residents. 

    • Identify areas of the policy that may require clarification or improvement. 

    • Gather feedback on how we can better support residents with CCTV-related concerns. 

    Your input will directly influence the final version of the Housing CCTV Policy, ensuring it aligns with the experiences and expectations of the community. 

    When completing the survey: 

    • Please do not include any personal information in your answers, for example, name, address, phone number, or email.


    Take Survey